Persatuan Insurans Am Malaysia
  • About Us
    • About Us
    • Management Committee
    • Secretariat Leadership
    • Member Companies
  • Login
    • Members Login (e-Library)
    • AGENTS LOGIN
      • E-ID
      • E-GIARR
    • E-PARS
  • Consumer
    • General Insurance Products
      • Personal Lines
        • Motor Insurance
        • Fire / House Owner / House Holder Insurance
        • Medical and Health Insurance
        • Personal Accident Insurance
        • Travel Insurance
      • Commercial Lines
        • Liability Insurance
        • Fire Business Interruption Insurance
        • Goods in Transit
        • Money Insurance
        • Burglary / Theft Insurance
        • Fidelity Guarantee Insurance
        • Engineering Insurance
        • Marine Insurance
        • Aviation Insurance
    • DEALING WITH INTERMEDIARIES
      • Insurance Intermediaries
      • Agent Search Portal
    • Guidelines On Claims
    • Complaints/Mediation
    • Fraud Reporting
    • Industry Services
      • Accident Assist Call Centre (AACC)
      • PIAM Approved Repairers Scheme (PARS)
        • About PARS
        • Piam Approved Repairers Search
      • Useful Guides
        • Motor Accident
        • Vehicle Theft
      • Vehicle Theft Reduction Council Of Malaysia Berhad (VTREC)
      • Building Cost Calculator (BCC)
      • Perlindungan Tenang
      • Customer Service Charter
  • PHASED LIBERALISATION
    • FAQS
    • TOP 10 FACTS
    • RISK PROFILING
    • BENEFITS TO CONSUMERS
    • THINGS TO CONSIDER
    • LIBERALISED VS TARIFFED MARKETS
    • IMPACT TO THE INDUSTRY
  • Motor Product Selector
  • Media
    • Gallery
    • Annual Reports
    • News Release
  • EVENTS
    • Events Calendar
  • Talent
    • GENERAL INSURANCE INTERNSHIP FOR TALENT (GIIFT)
    • CAREERS IN GENERAL INSURANCE
    • TALENZ NEWSLETTER
  • Contact Us

INSURANCE AND TAKAFUL INDUSTRY LAUNCHES THE CODE OF PRACTICE PURSUANT TO PERSONAL DATA PROTECTION ACT

Home| Latest News| INSURANCE AND TAKAFUL INDUSTRY LAUNCHES THE CODE OF PRACTICE PURSUANT TO PERSONAL DATA PROTECTION ACT

24
Feb, 2017
By PIAM
  • Latest News
  • No comments

Kuala Lumpur, 24 February 2017 – The Life Insurance Association of Malaysia, Persatuan Insurans Am Malaysia and the Malaysian Takaful Association together with the Personal Data Protection Department of Malaysia (PDP Department) today launched the Code of Practice on Personal Data Protection for the insurance and takaful industry (the Code) in a signing ceremony held at Lanai Kijang, Bank Negara Malaysia, Kuala Lumpur.

The PDP Department was represented by its Commissioner, Yang Berusaha Puan Khalidah bt Mohamad Darus while the three Associations were represented by Mr Toi See Jong, President of LIAM, Mr Antony Lee, Chairman of Persatuan Insurans Am Malaysia (PIAM) and Encik Muhammad Fikri bin Mohamad Rawi, Chairman of Malaysian Takaful Association of Malaysia (MTA).  The launching and signing ceremony was also witnessed by Director, Insurance Development Department of Bank Negara Malaysia, Mr Yoon Yew Khuen and the former Commissioner of Personal Data Protection Department of Malaysia, Yang Berusaha Encik Mazmalek bin Mohamad.

Speaking at the signing ceremony, Chairman of the Task Force on Personal Data Protection Act for the insurance and takaful industry, YBhg Datin Veronica Selvanayagy said the Code is the result of an industry-led effort to establish strict procedures to safeguard the use of personal data in the life insurance, general insurance and takaful businesses.

“Following the implementation of the PDPA on 15 November 2013, the industry took the initiative to form a task force to look into its standard operating procedures and compliance framework to abide by the seven principles outlined in the Code of Privacy Practice in relation to the Personal Data Protection Act.

The personal information of customers and policyholders under life insurance, general insurance and takaful plan will be kept for decades.  It is therefore important that we establish strict procedures to safeguard the use of this personal information,” she said.

“The Code sets out the best practice to harmonise the principles to safeguard personal information that is collected and processed and would only be disclosed to approve parties.  It also addresses the rights of policyholders or data subjects and the penalty that will be imposed on failure to comply with the Act,” she added.

Apart from the requirements under the Code of Privacy Practice, all insurance companies and takaful operators have put up the privacy notices to their policyholders and potential customers through various mediums such as websites, letters, announcements etc.

Significant progress has been made by insurers and takaful operators in training their staff and informing customers and policyholders of the importance of the Act. The campaigns and roadshows organised by the Personal Data Protection Department on a nationwide basis have been extremely useful in creating public awareness on personal data protection.

Moving forward, with the implementation of the Code, LIAM, PIAM and MTA  hope that it would further elevate the service standard and professionalism of the insurance and takaful industry which would generally led to better business practices, instil faith in the minds of the customers and ensure the public’s full trust and confidence in the integrity of the industry.

The Code is available on the websites of LIAM, PIAM and MTA.

Click below for the Code and FAQ.

      

 

About PIAM

Recent Posts

  • PIAM ANNOUNCES 2018/2019 MANAGEMENT COMMITTEE MEMBERS
  • GENERAL INSURANCE INDUSTRY RECORDS TOTAL PREMIUM OF RM17.65 BILLION IN 2017
  • PIAM TO ASSIST FLOOD VICTIMS IN THE NORTHERN STATES
  • PIAM COMMEMORATES GENERAL INSURANCE DAY 2017 WITH A FIRE SAFETY WORKSHOP FOR CHILDREN
  • GENERAL INSURANCE INDUSTRY DECLINED 1.9% FOR THE FIRST HALF OF 2017

Recent Comments

    Archives

    • April 2018
    • February 2018
    • November 2017
    • October 2017
    • August 2017
    • May 2017
    • March 2017
    • February 2017
    • January 2017
    • November 2016
    • October 2016
    • August 2016
    • July 2016
    • June 2016
    • April 2016
    • March 2016
    • January 2016
    • November 2015
    • October 2015
    • September 2015
    • August 2015
    • July 2015
    • May 2015
    • April 2015
    • March 2015
    • February 2015
    • January 2015
    • December 2014
    • October 2014
    • September 2014
    • August 2014
    • July 2014
    • May 2014
    • April 2014
    • March 2014
    • February 2014
    • January 2014
    • December 2013
    • November 2013
    • October 2013
    • September 2013
    • July 2013
    • May 2013
    • April 2013
    • January 2013
    • January 2002
    • December 2001

    Categories

    • archieve
    • Latest News
    • Uncategorized

    Meta

    • Log in
    • Entries RSS
    • Comments RSS
    • WordPress.org
    • Home
    • Disclaimer
    • TERM OF USE
    • PRIVACY POLICY
    • SITEMAP
    Copyright © 2018, Persatuan Insurans Am Malaysia.