Location
The geographical distribution of registered general insurance agents is as below :-
| No. of Agents | ||
| 2010 | 2011 | |
| Johore | 4,934 | 5,118 |
| Kedah | 1,558 | 1,622 |
| Kelantan | 616 | 672 |
| Melaka | 1,395 | 1,404 |
| N. Sembilan | 1,275 | 1,339 |
| Pahang | 1,441 | 1,523 |
| Penang | 3,405 | 3,490 |
| Perak | 2,764 | 2,869 |
| Perlis | 123 | 122 |
| Sabah | 1,881 | 1,956 |
| Sarawak | 2,263 | 2,365 |
| Selangor | 6,912 | 7,184 |
| Terengganu | 501 | 573 |
| WP Kuala Lumpur | 5,192 | 5,316 |
| WP Labuan | 44 | 54 |
| Singapore | 18 | 4 |
The state of Selangor has the largest number of agents comprising 20% of the total agency population followed by Kuala Lumpur at 15%. The state with the lowest number of agents (in Peninsular Malaysia) is Perlis at 122 (0.3%).
Age Distribution of Agents
More than 85% of registered agents are above the age of 31 years. Agents within the age bracket of 31-40 formed the largest group at 30.2% followed by agents in the age bracket of 41-50 at 29.4%. Those below 21 years old comprised less than 1% of the agency force. The minimum age to be an agent is 18 years old.
Duration as General Insurance Agent
Agents who have been in the industry for more than 9 years formed 52% of the agency force. In contrast, about 19% of the agency force had been in the industry for less than 2 years. Those with 3 to 4 years of experience in the industry formed the smallest group at 0.8%.
Minimum Maintenance Contract (MMC) Requirement For General Insurance Agents
Since the implementation of the MMC Requirement in July 2003, the number of agents that have been terminated due to non-compliance showed a marked improvement i.e from 15.9% (7,656 agents) in 2005 to 5.4% (1,917 agents) in 2011.
Under the MMC Requirement, agents are required to maintain a minimum of RM20,000 production to be retained as an agent.