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MOTOR INSURANCE RESULTS 2002-2009

The following report presents a summary of the performance and results of the Malaysian motor insurance portfolio for the past 8 years at the industry level.

Combined Loss Ratios by Year

Year 'Act' Cover Others Total
2002 177.0% 91.9% 102.0%
2003 197.2% 91.0% 103.3%
2004 213.3% 91.0% 105.2%
2005 193.9% 86.3% 98.6%
2006 229.1% 88.4% 104.4%
2007 277.1% 92.0% 114.1%
2008 288.7% 92.0% 115.5%
2009 292.4% 91.4% 112.0%

  • "Act" cover refers to third party death or bodily injury risks as stipulated under Road Transport Act, 1987.
  • "Others" cover refers to risks other than those insured under "Act" cover including accidental own property damage, theft and third party property damage.

The deteriorating performance in the motor insurance portfolio is mainly contributed by the Motor 'Act' cover component, where the combined loss ratio has continued to escalate persistently from 177% in 2002 to 292.4% in 2009. The loss ratio of the "Motor - Others" component of the portfolio remained relatively high but stable at an average loss ratio of 90.5%.

As a result, on an overall basis, the motor insurance portfolio was unprofitable in 7 out of the last 8 years under review, with the combined loss ratio easing slightly to 112.0% in 2009 from 115.5% in 2008.

The ultimate combined loss ratios for various categories of vehicles that contribute to the adverse results based on an actuarial study for 2005 to 2007 were as follows:-

Claims Experience by Combined Loss Ratio, %
Policy Type Year Motorcycle Private Car Goods Carrying Vehicle Taxi Hire Car Bus
Comprehensive 2005 111 91 116 41 31 140
2006 131 94 126 50 30 167
2007 141 110 141 57 36 164
Third Party 2005 120 197 240 216 184 406
2006 149 219 279 311 153 426
2007 180 257 311 317 280 416

The Motor Insurance Tariff premiums have remained unchanged for the last 32 years since 1978. There is increasing consensus amongst policy and decision makers that unless dramatic actions are taken to restructure the motor insurance business in a holistic and comprehensive manner, the business itself will become unsustainable.

Key factors affecting the deteriorating results of the motor insurance sector are:-

  1. Inflation of spare parts prices, repair costs, legal fees, adjustors' fees, cost of claims administration, etc.

  2. Escalating court awards e.g. the highest court award was for RM9.8million.

  3. Vehicle thefts - the total number of stolen vehicles has increased significantly from 8,869 cases in 1997 to 46,330 cases in 2008 i.e. up 5.2 times over 12 years whilst the quantum of claims escalated from RM135million to RM628million in 2008, up 4.6 times in the same 12-year period.

  4. Fraudulent claims. These are fabricated or inflated claims perpetrated by syndicates or various parties to insurance claims or even ordinary law-abiding citizens who take opportunity to defraud insurers. Based on a study, bogus and inflated insurance claims cost the UK insurance industry over £1.6 billion a year and this would have added 5% to every policyholder's premium. When translated to the local scenario, the same 5% for insurance fraud will cost an additional RM500 million in premium payments by policyholders in Malaysia.

  5. Risk Based Capital Framework requires that each insurer maintain a capital adequacy level that commensurate with their risk profiles and was implemented from Jan 2009. Insurers are generally required to provide for additional capital or risk charges for their business risks. Inadequacies in premium ratings must be supported by higher capital requirements and this is the scenario that many motor underwriters are experiencing in the light of the deteriorating motor insurance results.

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