Persatuan Insurans Am Malaysia
  • About Us
    • About Us
    • Management Committee
    • Secretariat Leadership
    • Member Companies
  • Login
    • Members Login (e-Register)
    • AGENTS LOGIN
      • E-ID
      • E-GIARR
    • E-PARS
  • Consumer
    • e-Hailing Insurance
    • General Insurance Products
      • Personal Lines
        • Motor Insurance
        • Fire / House Owner / House Holder Insurance
        • Medical and Health Insurance
        • Personal Accident Insurance
        • Travel Insurance
      • Commercial Lines
        • Liability Insurance
        • Fire Business Interruption Insurance
        • Goods in Transit
        • Money Insurance
        • Burglary / Theft Insurance
        • Fidelity Guarantee Insurance
        • Engineering Insurance
        • Marine Insurance
        • Aviation Insurance
    • DEALING WITH INTERMEDIARIES
      • Insurance Intermediaries
      • Agent Search Portal
    • Guidelines On Claims
    • Complaints/Mediation
    • Fraud Reporting
    • Industry Services
      • Accident Assist Call Centre (AACC)
      • PIAM Approved Repairers Scheme (PARS)
        • About PARS
        • Piam Approved Repairers Search
      • Useful Guides
        • Motor Accident
        • Vehicle Theft
      • Vehicle Theft Reduction Council Of Malaysia Berhad (VTREC)
      • Building Cost Calculator (BCC)
      • Perlindungan Tenang
      • Customer Service Charter
  • PHASED LIBERALISATION
    • Adibah’s Advice
    • FAQS
    • TOP 10 FACTS
    • RISK PROFILING
    • BENEFITS TO CONSUMERS
    • THINGS TO CONSIDER
    • LIBERALISED VS TARIFFED MARKETS
    • IMPACT TO THE INDUSTRY
  • Motor Product Selector
  • Media
    • Gallery
    • Annual Reports
    • News Release
  • EVENTS
    • Events Calendar
  • Talent
    • GENERAL INSURANCE INTERNSHIP FOR TALENT (GIIFT)
    • CAREERS IN GENERAL INSURANCE
    • TALENZ NEWSLETTER
  • Contact Us

PIAM TO ASSIST FLOOD VICTIMS IN THE NORTHERN STATES

Home| Latest News| PIAM TO ASSIST FLOOD VICTIMS IN THE NORTHERN STATES

13
Nov, 2017
By PIAM
  • Latest News
  • No comments

Kuala Lumpur, 10 Nov 2017 – PIAM has reached out to the victims of the serious flood situation in the states of Penang, Kedah and Perak by collaborating with Malaysia International Search and Rescue (MISAR), a unit under the National Disaster Management Agency (NADMA) of the Prime Minister’s Department.

With this joint effort, PIAM has started an industry-wide initiative to raise funds to help the flood victims in this time of need. Several general insurance companies have also come forward to provide meals at relief centers, prepare basic provisions, arrange for clean-up teams and funding to purchase necessities.

PIAM member companies are expediting the claims process in all affected states to help flood victims in this time of need. Flood victims may contact PIAM’s Hotline number at 03-2274 7399 or their insurance companies’ hotlines or nearest branches for further information/enquiries and to notify them of the losses. The contact details of the insurance companies are available on PIAM’s website at www.piam.org.my.

To ease policyholders’ hardships, some member companies have agreed on a moratorium to allow delayed premiums payments (other than for motor insurance) for insureds who are affected by the flood. Premiums that are due for payment in the next 30 days will be given an extension of 30 days. In addition, insurers will accord flexibility in the submission of relevant documents to simplify the overall claims process as documents may go missing or have been damaged by the floods.

Insurers have also embraced social media to fast-track the claims experience for flood victims. For example, claims via a 24-hour WhatsApp number are accepted without any documents with instant approval on-site for amounts less than RM20,000. Some insurers have offered interim claims payments whilst a claim is being processed to lessen the burden of the insured.

As the circumstances of each case/claim are different policyholders are advised to contact their respective insurance companies as soon as possible.

About PIAM

Recent Posts

  • PIAM ASSURES MINIMUM DISRUPTION TO THE MOTORING PUBLIC
  • PIAM COMMEMORATES GENERAL INSURANCE DAY 2019 WITH A FLOOD SAFETY AND SURVIVAL PROGRAM
  • PIAM EXPLAINS THE BETTERMENT FACTOR
  • GENERAL INSURANCE INDUSTRY DIPPED 1.4% IN THE FIRST HALF OF 2019
  • CUSTOMER SERVICE CHARTER; SERVICE QUALITY AND BUILDING TRUST AMONGST THE KEY PILLARS FOR THE INSURANCE AND TAKAFUL INDUSTRY

Recent Comments

    Archives

    • December 2019
    • October 2019
    • September 2019
    • August 2019
    • June 2019
    • April 2019
    • March 2019
    • February 2019
    • October 2018
    • August 2018
    • June 2018
    • April 2018
    • February 2018
    • November 2017
    • October 2017
    • August 2017
    • May 2017
    • March 2017
    • February 2017
    • January 2017
    • November 2016
    • October 2016
    • August 2016
    • July 2016
    • June 2016
    • April 2016
    • March 2016
    • January 2016
    • November 2015
    • October 2015
    • September 2015
    • August 2015
    • July 2015
    • May 2015
    • April 2015
    • March 2015
    • February 2015
    • January 2015
    • December 2014
    • October 2014
    • September 2014
    • August 2014
    • July 2014
    • May 2014
    • April 2014
    • March 2014
    • February 2014
    • January 2014
    • December 2013
    • November 2013
    • October 2013
    • September 2013
    • July 2013
    • May 2013
    • April 2013
    • January 2013
    • January 2002
    • December 2001

    Categories

    • archieve
    • Latest News
    • Uncategorized

    Meta

    • Log in
    • Entries RSS
    • Comments RSS
    • WordPress.org
    • Home
    • Disclaimer
    • TERM OF USE
    • PRIVACY POLICY
    • SITEMAP
    Copyright © 2019, Persatuan Insurans Am Malaysia.